Problems with downloading TNG50-1 snapshot data

Henrik Wilksch
  • 1
  • 28 Oct

When downloading the snapshot data of snapshot 99 for TNG50-1 many files give either Error 403: forbidden or Error 503 Service unavailable; First I used the bash command created by the website. When this did not work I was recommended to use wget -c -nd -nv -e robots=off -l 1 -r -A hdf5 --content-disposition --header="API-Key: my API key" "http://www.tng-project.org/api/TNG50-1/files/snapshot-99/?format=api"; still the same problem; i also tried the download with a newly generated API key, still no success. The out put always looks something like:

2026-10-28 11:56:06 URL:https://data-eu.tng-project.org/file/snapshot/L35n2160TNG/99/559/?token=15cabfc852af8ce6d011 [4304715616/4304715616] -> "snap_099.559.hdf5" [1]
https://data-eu.tng-project.org/file/snapshot/L35n2160TNG/99/560/?token=496d1f3b2c8a86aa858a:
2026-10-28 11:57:47 FEHLER 403: Forbidden.
https://data-eu.tng-project.org/file/snapshot/L35n2160TNG/99/561/?token=91f3a0123903c6d1f43f:
2026-10-28 11:59:45 FEHLER 503: Service Unavailable.
https://data-eu.tng-project.org/file/snapshot/L35n2160TNG/99/562/?token=8d8692304237d8ba8069:
2026-10-28 12:00:01 FEHLER 503: Service Unavailable.
https://data-eu.tng-project.org/file/snapshot/L35n2160TNG/99/563/?token=f70c80cb68bde959cb54:
2026-10-28 12:00:16 FEHLER 503: Service Unavailable.
https://data-eu.tng-project.org/file/snapshot/L35n2160TNG/99/564/?token=f5735a1b764b92f6129a:
2026-10-28 12:01:32 FEHLER 403: Forbidden.

Im happy over any help!

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